At Tide Labs UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
Information We Collect
We may collect personal information you provide, including your name, email address, phone number, billing and shipping address, and payment details when you place an order or contact us. We also collect non-personal information such as your IP address, browser type, and website usage through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and deliver orders.
- Respond to customer enquiries.
- Improve our website and services.
- Send order updates and important account information.
- Comply with legal and regulatory requirements.
Cookies
Our website uses cookies to improve your browsing experience, analyse website traffic, and enhance site functionality. You can manage or disable cookies through your browser settings.
Data Security
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.
Third-Party Services
We may share your information with trusted third-party providers, such as payment processors and delivery companies, only where necessary to fulfil your order or operate our business. We do not sell your personal information.
Your Rights
If you are a UK or EEA resident, you may have the right to access, correct, update, or request deletion of your personal data, subject to applicable law.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact form on the Tide Labs UK website.
By using our website, you agree to this Privacy Policy.